1-262-MTN-PACK, M-F 9am-5pm ET [email protected]

Submit your PhotoFit™

Accurate, efficient, and easiest way to order your custom gear. 

PHOTOFIT TEMPLATE CREATION

A strategic photo of your bike is used to fit all custom framebags to the exact shape of your frame. A custom fit helps avoid zipper stress, maximize packing space, and ensure strap compatibility with existing gear/frame features. PhotoFit is the most accurate, efficient, and easiest way to order you custom gear.

INSTRUCTIONS

  1. Place your custom framebag order.
  2. Take your photo according to the instructions below. (A cell phone shot works). Please follow the pictogram instructions – these steps are important to get a perfect fit to your frame.
  3. Submit your high resolution image (in landscape orientation) to the form below using .jpg, .png, or .pdf images. 

Once submitted, we will review and reach out only if we have a question for you. Thank you! If you have any questions or would like to email additional photos please email [email protected]

Example Drive-Side Photos

Great examples of how the photo is taken looking level with the frame, bolts exposed, with both wheels visible. If you only have the frame, just get low enough to be level with the triangle and back up enough so if the wheels were there, they would be in the shot (see example below).

**Please include water bottle(s) in the photo for framebags sewn around bottles (e.g. half framebags/wedges).** This helps us bring the bag right up to the edge of your bottles. 

Common Mistakes to Avoid

  1. Are you 10 ft away so that both wheels are completely in the photo?
  2. Is the photo looking level, dead-on with the frame triangle? (i.e., not looking down on the frame)
  3. If you ordered a bolt-on framebag, are your water bottle cages removed so we can see the bolts?
  4. If you ordered a half framebag or wedge, are your bottles in their cages? (so we can shape the bag around them)
  5. Be sure to upload a high resolution photo, in landscape mode, saved as .jpg, .png, or .pdf.

If you have a different file type or having trouble uploading the image please email the high resolution image to [email protected] with your name and order number.

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Please click submit once, submission may take about 30 seconds to upload.

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